In a long list of buzzwords to filter down from big corporates employee engagement is more relevant to small businesses than ever. According to Bersin by Deloitte, “employee engagement has become the top issue on the minds of business leaders, directing us to an entirely new model of management”.
Engaged employees' are ones that don't need to set multiple alarms to get out of bed in the morning and go to work. Engaged employees share ideas with owners or management, solve problems actively and are proud to tell their friends where they work. What small business needs to be aware of is the increasing population of millennial in the work force. Research suggests that they are driven by open communication, a great work culture, involvement with causes, and achieving purpose and fulfillment.
I caught up with Rob Lam from TerryWhite Chemmart to hear how he manages employee engagement remotely now that he has moved back to Brisbane.
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